Frequently Asked Questions

 
 

Here are some answers. 

Have Other Questions? Contact Us »

 

What about my confidentiality?

We sign a Non-Disclosure Agreement (NDA) with all of our clients, which protects all of the information we discuss with regard to your business. Your privacy is our top concern. You will have an agreement that safeguards you from any use of your information. 

What do you mean by economical?

As Small Business owners, our main goal is to save you money and time, and so the focus is to find the most budget friendly option. The focus of our work will be to improve your effieciency and accuracy, while driving down cost and time expenditures. We will present you with full cost breakdown before beginning any implementation and guarantee there will be no surprises.

Is your free consultation actually free?

Most definitely! Our goal is to see if we can help you manage your business in some way. There are no hidden fees or agendas, a free consultation is free! 

Will your free consultation tell me anything, or will it set up your fees?

We are dedicated to helping you. The free first consultation is geared towards finding out about your business and describing what we can do to help. That is all! 

 

Can you manage our website?

At this point in time, we only manage the websites we create for our clients. However, we are continuously adding services, and if there is a great demand in this service, we will definitely look into adding it.

I am not located near your, can you still help?

Most definitely! The majority of our work in online, and we can set up a meeting using the method you prefer and go from there. We are willing to travel to your location if necessary to understand the bigger picture of the problem. We can create a solution and train your staff in the method that you prefer.

Can you provide examples of your work?

Please see our case studies for details regarding some of our recent work. While we can describe work we have done for others, our privacy agreements are in place to secure the privacy of our clients. We can provide you with details and templates for the work required, however we do not share information about other companies or solution details with other clients. 

Are the services you list the only ones abvailable?

We have listed the most common and in demand services, however we can help in many other fields. Send us an email and we can discuss the solution you require.

What payment methods do you accept?

We accept all major credit cards, as well as Paypal and will send you an e-invoice for all work required. 

Will there be any further ongoing fees?

All of our services offer a turn key solution, which means we step away once the solution is provided. IF you would like us to stay on and manage the solution, that is completely up to you. We will provide basic training for you to continue using the solution yourself.